Contact Us

Heathrow Travel Care
Room 00142, North Wing
Terminal 3 Arrivals
Heathrow Airport
Hounslow, TW6 1BZ

Tel: 0208 745 7495


We have a social worker available between 09.30 and 17.00 on working weekdays.

We are based in Terminal 3 arrivals, level 1, above WH Smiths and Boots. Our offices are signposted in yellow signs, and we are located halfway along the balcony.

Our service available between 9.00 and 17.00 hrs Mon to Fri and we are closed on bank holidays.

Heathrow Travel Care Privacy Notice

Please see our Heathrow Travel Care Data Privacy Notice for all details on how and why we use your data

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